Commercial Kitchen Field Service Technician

Austin, TX
Full-time


JOB PURPOSE:

The Service Technician will work hand in hand with our customers to ensure that their equipment is working correctly and safely.

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

  • Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
  • Install, maintain and repair cooking equipment for commercial client.
  • Diagnose and repair of electronic, mechanical and electrical components of these systems.
  • Work and repair equipment on site.
  • Complete work order accurately for the customer to sign.
  • Make contact with Manufacturers or customer service department if job is covered by warranty.
  • Turn in all paperwork to the office in a timely manner to process for billing.
  • Order all parts that are needed to complete repair.
  • Able to perform on call duty in rotation with your location/department.
  • Maintain vehicle maintenance on the company vehicle.
  • Any other duties as assigned.

QUALIFICATIONS:

  • Possess a valid Texas Driver’s License.
  • Clean driving record and background check.
  • Have strong verbal and written communications skills.
  • Ability to work with minimal or no supervision.
  • Set and prioritize responsibilities.
  • Willing to be challenged on a daily basis.
  • Handle a variety of work assignments.
  • Proficient in MS Office and other computer applications.
  • Strong organizational, time management and multi-tasking skills.
  • Must be detail oriented to ensure accuracy of reporting.
  • Must be able to remain on task despite interruptions and distractions.
  • Must be able to work overtime, holidays, nights and weekends when needed.
  • Must be able to travel out of town for numerous days at a time.

EDUCATION and/or EXPERIENCE:

  • High School or GED equivalent
  • Have an extensive knowledge of the food service industry.
  • Commercial Food Equipment Service Association a plus
  • EPA Universal Certification a plus
  • Previous HVAC or Refrigeration experience a plus
  • Computer skills a plus

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